The Guyana Post Office Corporation (GPOC) has received an award for postal efficiency and security. The award presented by the Universal Postal Union cites the outstanding implementation of a project through the Quality of Service Fund (QSF).
GPOC accessed the fund to purchase a state of the art scanner to enhance the implementation of the ecommerce and other services.
Nichola James, Director of Finacial Services and National Coordinator of Quality of Service Fund, explained that Guyana must meet certain criteria for quality of service and the scanner provides a 100% detection rate and screening for all incoming and outgoing mail, parcels and small packets.
Prior to its acquisition, a manual process was used to check for dangerous goods and prohibited items; however, this was only 40% effective. In a bid to continue to offer the highest
possible security and transparency in the postal sector, GPOC also implemented the Customs Declaration System (CDS) which allows individuals to pre-register parcels and packages leaving
Guyana. With the exception of documents, all parcels, packets and items sent through the expedited mail service must have the name, address and contact
information for both sender and receiver. Failure to provide these mandatory details will impede the delivery of the mail.
Guyana joins 13 countries and stands as the lone recipient of this award.
