Teleperformance, a French conglomerate that is recognized as a global leader in outsourced customer experience management and related digital services, announced that its Latin American operations received the prestigious 2022 Great Place to Work® award for the entire region.

By being certified as a Great Place to Work® for the entire Latin American Region, Teleperformance said it has helped set a high workplace benchmark for all employers operating across Latin America in all industries.

Guyana Standard understands that Teleperformance is a major employer throughout Latin America and scored strongly in employee feedback for overall trust, fairness and pride in the workplace. The company serves every market in Latin America (and beyond) through its operations in Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Guyana, Honduras, Mexico, Nicaragua and Peru.

The GPTW® Trust Index© Survey provides a credible, fair, and transparent survey process free from any company influence. The survey serves as a basis for the GPTW® Trust Index© score, which is used as an important baseline for Teleperformance’s measurement of its workplace culture. This index reveals the perceptions, preferences, and needs of employees thus allowing Teleperformance to evaluate culture by country, establish benchmarks, and analyze effectiveness relative to both industry and universal employer workplace standards.

Following the announcement today, Michael C. Bush, Global CEO of Great Place to Work® said,“During an incredibly challenging time for the region, Teleperformance created equitable workplaces by providing flexibility and supporting their employees through strife.” In light of this, he extended heartfelt congratulations.

“We are extremely proud to be recognized across Latin America for establishing a positive corporate culture by the Great Place to Work® Institute,” said Juan Carlos Hincapié, Teleperformance CEO/President LATAM & Global Deputy COO.

The President added, “It says so much that our employees recognize the efforts we have made to foster a welcoming and caring workplace and the pride they take in the work they do for our clients.”

With a top global priority of people care, over 97% of Teleperformance’s 420,000 worldwide employees currently work in independently certified great employer operations.

 

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