The Competition and Consumer Affairs Commission (CCAC) says it has noted recent incidents involving critical injuries to consumers and severe damage to property during the use of a particular brand of cooking gas product.
It does not mention the name of the brand, although it extends its compassion to those affected and their families who are being engaged privately.
Following the first two official complaints filed by the affected persons, the commission said that it commenced its investigations which will engage the relevant industry experts to make assessments and recommendations based on their findings. The CCAC intends to pursue these investigations until there is redress, it said.
The CCAC is reminding suppliers of goods and services that Part X, Section 78 of the Consumer Affairs Act No. 13 of 2011 requires that a person shall not:
(a) Supply consumer goods or services which fail to comply with the general safety requirements
(b) Offer or agree to supply goods or services that are not safe; or
(c) Expose or possess unsafe goods or goods or services supply
It noted that a person who contravenes this subsection of the Act commits an offence.
In the meantime, the body is consumers to exercise the greatest caution and safety protocols during the use of cooking gas products.
Consumers are reminded to reach out to the CCAC on its website: ccac.gov.gy or WhatsApp (592)-625-0557 if there are any complaints.
